• Within USA
  • Toll Free: 1-800-621-3635
  • Toll Free Fax: 1-855-900-4848
  • Outside USA
  • Toll Free: 1-773-930-3159
  • Toll Free Fax: 1-773-993-0259

  • Fujima USA Terms & Conditions

    All prices are FOB our warehouse and subject to change without notice & supersedes all previous prices. Prices indicated in this catalog are strictly wholesale and non-negotiable.

    We sell only to businesses. Registration with valid business license and Sales Tax permit is required to order.

    Minimum order quantity is $300.

    All sales are final. No merchandise sold on memo, guarantee sale or consignment.

    We normally ship orders via FedEx/UPS/USPS/TRUCK or any common carriers. While we make every effort to ship orders as soon as possible, we can not be responsible for any delays.

    We accept VISA, Master, Discover, American Express cards. EWTC, at its discretion, can agree to accept payment by COD MO/Cashier’s check. UPS/FedEx currently charge $11.50 per box towards COD fee and $27.50 towards Hazmat fee, if applicable, which are in addition to the actual shipping charges. These fee are subject to change without notice as per UPS/ FedEx rate changes.

    EWTC, at its discretion, can demand prior written authorization from the card holder in the prescribed pro forma for credit card payment.

    Vendors requesting for credit terms/COD Check should apply for the same in the prescribed pro-forma filling up all the required information. Upon due credit verification, EWTC may offer Net terms or COD Check. EWTC may decline the credit application at its discretion without assigning any reasons there for.

    Where credit terms are offered, EWTC must receive the payment on or before the due date of the terms of invoice. Failure to pay on time would result in withdrawl of credit terrms.

    Unpaid invoices after the due date shall attract 2% interest per month.

    No returns will be accepted against the outstanding dues.

    If EWTC does not receive the payment within the due date or with penal interest after the due date but within a reasonable time, EWTC shall refer such cases of default to (a) Collection Agency and (b) Credit bureau. Default due to non payment or due to return checks that is referred to the Collection Agency would be charged 25% of the outstanding dues extra towards Collection charges. In addition to penalty as indicated in paragraph 10.

    All Credit approvals are subject to periodic review. In case of any default or delayed payment, the credit terms will be automatically withdrawn and all future transactions there onwards would be strictly prepaid.
    Returned checks will be charged $25 towards bank fee.

    In case of failure to take the COD packages without valid reasons, COD terms will be changed to Advance Payment.

    While EWTC takes all care to inspect the merchandise before they leave the warehouse, it is customers’ responsibility to check them for any defect or discrepancies upon receipt. In case customers receive any box in damaged condition, they should report the damage to the carrier first and to EWTC and retain
    the damaged boxes in “as is” condition until they are inspected by the carrier. Where orders are shipped by truck, if there is any external damage to the pallet or the boxes, customers must record the damage on the Bill of Lading before signing it and also report the damage to EWTC immediately. Any claims for damages, defects or discrepancies should be made within 3 days of receipt of the merchandise. Failure to make such report will constitute full acceptance.

    Returns for any reason has to be pre authorized. EWTC is not responsible for return freight. All goods returned must be unopened and in their original packing.

    In case where shipments invlove multiple packages & hazmat packages, it is possible that the carriers (FedEx/UPS) may deliver few packages first & the rest later. Customers are required to check & make sure that they sign for the correct number of packages when they are delivered by FedEx/UPS. EWTC does not take responsibilty for the packages that are not delivered.

    All returns are subject to 20% restocking fee. Credit for the returned merchandise will be applied on the next purchase. No refunds will be issued for returned merchandise.

    Merchandise damaged in transit will be replaced or refunded. Any merchandise damaged due normal wear or misuse will not be replaced or refunded.

    Any defective merchandise will be accepted with our prior authorization for repair or replacement only if returned within 60 days of the original invoice. No credit or refund will be issued.

    Only Lucienne® lighters carry a 3 year warranty for repairs only and customers are required to follow the instructions in the warranty letter that come with these lighters.

    All Zippo® lighters, in case of defect, should be sent to Zippo® company direct for repair/replacement.

    All offers are void where prohibited by law. It is the sole responsibility of the customers to make sure that the products they are buying from EWTC comply with local state and county laws, rules and regulations.

    Smoking Accessories, other than Lucienne® brand, do not carry any warranty.

    EWTC is not responsible for any typographical or photographic errors. There may be some slight variations in the color, finish and measurements of the products from the pictures shown on-line or in the catalog.

    Out of state customers are responsible for collection and payment of their individual state taxes as applicable.

    All products sold by EWTC are intended for legal sale and use.

    EWTC may change or alter the terms and conditions without liability.

    By ordering from EWTC, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Additionally, any claim based on use of information from this catalog/website shall be governed under the jurisdiction of the state of Illinois, USA.